REFUND POLICY (Worldwide) — AODE

1) 14-day money-back guarantee

Every AODE purchase comes with a 14-day money-back guarantee. If you request a refund within 14 days of purchase by emailing info@theaode.com, we will issue a full refund — no questions asked.

This guarantee applies regardless of whether you have installed or activated the Software.

2) Always refundable

The following are refundable at any time, without conditions:

• Duplicate purchase (same customer, same product), confirmed by us.
• Payment error, including charges where delivery did not occur (no key issued, no access granted).

3) Effect of a refund on your license

When a refund is issued, the associated license key is revoked and can no longer be used to activate or run the Software. Any running installation tied to a refunded key must be removed.

4) Abuse

We may decline refund requests that constitute abuse of this policy — for example, repeated cycles of purchasing and refunding the same product. This does not limit any rights you hold under mandatory law.

5) How to request a refund

Send a request to:

Email: info@theaode.com

Include:

• Order ID / payment receipt
• Email used at checkout

That is all we need. You do not have to explain why you want the refund.

6) Refund method and timing

Refunds are issued to the original payment method via Stripe, unless mandatory law requires otherwise. Timing depends on the payment provider — commonly 5–10 business days.

7) Statutory rights and mandatory law

If mandatory consumer law in your jurisdiction grants you remedies for lack of conformity (defects), those remedies apply in addition to this guarantee. Nothing in this policy limits rights that cannot be excluded under applicable mandatory law.